Information Architecture

Web hosting and user support

We stand behind the quality of our work. RockSolid offers secure web hosting and full user support for the life of your website

Web hosting

  • Physical security: all websites hosted on our own servers in a secure off-site data centre. Our systems are protected by a physical firewall and back-up power generators.
  • Data security: We back up data everyday to our off-site data centre. We also mirror back up files to tape.
  • Connection speed: We maintain a tier-one connection to the internet, The hosting environment includes 100MBS connection for both inbound and outbound web traffic.

User support

  • Responsiveness: We guarantee that we will respond to service enquiries within one business day.
  • Convenience: We maintain and license third-party applications on your behalf.
  • Integrity: We will rectify any fault in our work at no additional charge.