Web hosting and user support
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We stand behind the quality of our work. RockSolid offers secure web hosting and full user support for the life of your website
Web hosting
- Physical security: all websites hosted on our own servers in a secure off-site data centre. Our systems are protected by a physical firewall and back-up power generators.
- Data security: We back up data everyday to our off-site data centre. We also mirror back up files to tape.
- Connection speed: We maintain a tier-one connection to the internet, The hosting environment includes 100MBS connection for both inbound and outbound web traffic.
User support
- Responsiveness: We guarantee that we will respond to service enquiries within one business day.
- Convenience: We maintain and license third-party applications on your behalf.
- Integrity: We will rectify any fault in our work at no additional charge.