Focus Strategies and Solutions offer advanced business intelligence and performance management systems. In 2010 they won IBM information management partner of the year.
Focus wanted a website to showcase their expertise online. Our flexibility and the integrity of our service guarantee made us the first choice for developing their new website. “We wanted to be very hands-on in the development of creative content,” said Trevor Aikin, Focus’s professional services manager. “The great thing about RockSolid’s service was that they were able to adjust their approach to suit our unique circumstances.”
Our challenge
Focus Strategies and Solutions is one of Australia’s leading specialists in business intelligence and performance management. Their consultants bring end-to-end expertise in project management, and in-depth knowledge of IBM Information products such as Cognos, TM1, InfoSphere and Optim. Focus’s business continues to grow – they are currently in five locations around Australia, and have recently moved to a larger head office.
Focus wanted a website to showcase their expertise. They chose RockSolid because we deliver a customised yet affordable service, and because of the integrity and reliability that we guarantee.
Our approach
Our service guarantee: Website stability is critical for Focus to maintain their online brand. We guard against every possibility – however remote – that could undermine this stability.
Contingency planning: We gave Focus the source code and database for their website. This means that even if both our office and off-site secure server are struck by a meteorite, Focus has all the tools it needs to maintain its website.
Ongoing service: We've committed to rapid response service for any day-to-day issues and a same business day response for urgent issues.
Quality guarantee: In the unlikely situation of a fault in our product, we guarantee that we will fix it at no cost. Accountability for our products is the foundation of RockSolid’s integrity.
Customised control
Our CMS can be easily extended to build in new functions. Our in-house team can design a function from scratch for an exact fit. We created an animated content display to highlight Focus’s many services from the homepage. We designed this display according to the client’s exact specifications. If this level of control is not as important for clients, we can also advise them on third-party applications.
RockSolid CMS also gives users unlimited control over the number of navigation levels they create. Focus can continue to expand their content, and continually revise the site navigation as their businesses grows.
We delivered the website on time and exactly to the client’s specifications. “We are a technically literate organisation, and we wanted to be very hands-on in the development of creative content” says Trevor Aikin, Focus’s professional services manager. “The great thing about RockSolid’s service was that they were able to adjust their approach to suit our unique circumstances.”
Talk to us about how we can deliver this level of service for you, or view Focus’ website at www.focus.co.